Extended Stay America - Temecula - Wine Country

Extended Stay America - Temecula - Wine Country

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From  $147

Extended Stay America - Temecula - Wine Country Reviews

Guest reviews are submitted by our customers after their stay at Extended Stay America - Temecula - Wine Country

Guest reviews

• Extended Stay America - Temecula - Wine Country
  7.410

  The staff was very friendly and helpful, the rooms where very nice.

  THE GAVE US A SMOKING ROOM, ALL THE NON SMOKING ROOMS WHERE TAKEN. I HAVE ASTHMA, SO IT WAS NOT GOOD.

• Extended Stay America - Temecula - Wine Country
  6.610

  I Loved the customer service. Chris was working front desk when I arrived and he was so helpful and went out of his way to ensure that he provided world class service. I had mentioned it was my first time in Temecula and he gave me some tips on where to go for dinner and what some fun things there were to do around town. Thank you Chris! you are so helpful and such an amazing asset to the extended stay team!

  The whole hotel smelled like cigarettes. My boyfriend and I needed a nap after wine tasting so we placed the do not disturb placard outside yet the cleaning staffed banged on our door startling us out of our sleep asking us if we needed cleaning. not only did they do that but they banged again for the second time after we clearly stated we did not need it at the time. It was horrendous. So rude and so uncalled for. We had the sign up for a reason.

• Extended Stay America - Temecula - Wine Country
  2.810

  nothing

  Crappy place for an expensive price. Not very helpful staff. Breakfast is a lie. There is no breakfast serve.

• Extended Stay America - Temecula - Wine Country
  3.810

  Room was grungy dark, stank, hallway to room didn't feel safe.... Price should have been under $50 instead of well over $100

• Extended Stay America - Temecula - Wine Country
  2.810

  Sheets didn't look like they had been changed. We were put in a smoking room & floor reeked of smoke. Sheets & towels very old.

• Extended Stay America - Temecula - Wine Country
  2.410

  Everything was horrible especially the smoke smell in the elevator and supposedly in our non smoking room

• Extended Stay America - Temecula - Wine Country
  6.610

  good location, mattress comfortable.

  breakfast, hairdryer broken, no coffee maker, noisey.

• Extended Stay America - Temecula - Wine Country
  6.210

  We liked the location and the fact that our king size room had a kitchen.

  We didn't like that the kitchen's water was turned off, that there were no coffee filters for their coffee pot, vet minimal toiletries and that the hotel had no ice for its guests! The bed was too firm as well. Our overall disappointment was the price we paid for this room, which was a whopping $268 for one night! We have stayed at scale high rise hotels in San Diego that cost $180 a night and they put this place to shame. This hotel was worth only $100 a night at best. We won't be staying here again.

• Extended Stay America - Temecula - Wine Country
  9.610

  The rooms were clean and spacious. Due to the memorial holiday weekend the hotel was booked, but I was able to get the last two rooms. They were in the smoking section of the hotel and the hallway smelled of cigarette smoke. But the rooms did not and that was great. As soon I we walked in to check both rooms they were smoke free and fresh air was circulating throughout the space. The beds were comfortable and the kitchenette was clean. The staff was very friendly and check in was fast and easy as was check out.

  The breakfast was only coffee and packaged muffins. I stayed at another place for a fraction of the price that served fresh hot breakfast. The online picture I saw when booking the room showed a full breakfast with eggs, pancakes and fresh juice. The picture was misleading and I met a few other guest who said the same thing. Also, the coffee and muffins are in the main lobby on a small shelf and there is only two chairs for someone to sit and if there is a crowd checking in it can make it difficult for you to serve yourself due to the fact that you check in or out in the same area. Also, the online pictures show a pool and there is no pool. I ran into a family with children who showed up to check in and we're dressed to go straight to the pool. The kids even had there pool toys with them so you can imagine how disappointed they were when they found out there was no swimming pool. The mother complained about the misleading online pictures and she was told that the pictures used were from a different Extended Stay. So beware and call to make sure this place has what you need before you check in.

• Extended Stay America - Temecula - Wine Country
  8.210

  When we arrived, there was a line to check-in. The gentleman at the check-in desk did a great job of keeping the line moving and was extremely friendly to everyone.

• Extended Stay America - Temecula - Wine Country
  3.810

  Easy to book.

  The smell in our room was awful. The lobby was dirty. The was no ice maker or ice in the freezer. It was freezing but running the heater there was a burning smell. In a word - dump.

• Extended Stay America - Temecula - Wine Country
  6.610

  The median made getting into the property difficult by gps

• Extended Stay America - Temecula - Wine Country
  8.210

  Front office desk staff was very friendly.

• Extended Stay America - Temecula - Wine Country
  7.010

  The desk clerk was very friendly and informative. His name was chris great customer service

  Not enough parking. Had to park in the steakhouse restaurant parking

• Extended Stay America - Temecula - Wine Country
  6.610

  Laminate wood floors were very nice

  No utensils or dishes in the room, breakfast closed early and was very basic, bathroom fan and toilet were disruptively loud, we had a drink guest banging on our door at 2:00 a.m., no one was at the front desk for check out for quite a while.